Privacy Policy

Privacy Policy – Shipdockets

At Shipdockets, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines how Shipdockets collects, uses, and protects user data.

1. Information We Collect
We may collect basic personal and business information, including but not limited to:
Name, email address, and contact details
Company and business information (if applicable)
Shipment and transaction-related details
Information related to services availed through our platform
We also collect:
Information about transactions carried out through our platform
Communication data when you interact with our support or sales teams

2. Use of Personal Information
Shipdockets may use your personal information for the following purposes:
To provide access to and enable the use of our platform and services
To process shipments, orders, and transactions
To generate and send invoices, statements, and payment reminders
To collect payments and manage accounts
To improve our services, platform performance, and user experience
To communicate important updates, service notifications, and support responses
To send promotional or marketing communications (only where permitted)

3. Data Sharing & Disclosure
We may share your information with our logistics partners, agents, or subcontractors strictly for service fulfillment.
All such parties are obligated to handle your data in accordance with this Privacy Policy.
We do not sell or rent your personal information to third parties.
Information may be disclosed if required by law, regulation, or legal process.

4. Data Security
Protecting your data is our responsibility. Shipdockets takes appropriate technical and organizational measures to safeguard your information, including:
Secure servers and controlled access systems
Encryption of sensitive transaction data
Regular monitoring to prevent unauthorized access, misuse, or alteration

5. Data Retention
We retain your personal information only for as long as necessary to fulfill business, legal, and regulatory requirements.

6. Your Rights
You may:
Request access to your personal data
Request correction or update of inaccurate information
Opt out of marketing communications at any time

7. Updates to This Policy
Shipdockets may update this Privacy Policy from time to time. Any changes will be posted on this page with updated effective dates.

8. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
Email: supports@shipdockets.com
Phone: 9529184638